What We Actually Do

Put simply, UCO helps you make better business decisions.
We do this by giving you visibility and control.
We achieve this by helping you improve your business admin & systems.
Either in advisory capacity or through the implementation of software solutions.
Either way, we will help you effect positive change.

A message from me to you

So who is Graeme Batt? I'd like to think I am here to help... but what does that actually mean?

I'm coming up to a 25 year anniversary working in the accounting software industry. When I started we used dual 5¼ inch floppy disks, one for the program and one for data. In 1991 I was king of the world as I had a mobile phone installed in my car. Roll forward and today we are seeing companies not replacing their servers embracing the 'cloud'. In that time I've tired and failed as much as I succeeded. I've seen more software than I've had hot dinners, I've seen ideas that never made it, I've seen clients and their needs, and more problems than I can mention, and some successes.

So I am here to help, I'm here to lend that 25 years' experience to help you. I'm here to help you make the right choices and to get the most out of a necessary evil, your business and accounting systems. I'm here to be your advocate and to be your source of information and truth. Have you ever heard a story about an accounting system implementation gone wrong, or has it happened to you? How could this situation be avoided? Where could you go for help? Your accountant? Your IT guy? You 'trusted advisor'? I have spent 25 years implementing accounting systems, some will call me crazy but I have seen it all, the good and the bad and I believe I have the answers to the questions you may be asking.

I can help ensure that 'it' doesn't happen to you, or if you are currently under duress and in the middle of a crappy implementation.

I can be your advocate, take the risk and drive the outcome you want. Very few have done this as long as I have and few get 'it' like I do.

I will own the solution
I manage the risk associated with change
I will understand what you want before we begin
I will drive YOUR outcomes
I will be accountable when others aren't
I will align your requirements with your solution
I will deliver on time, on spec and on budget

My mission is to find solutions to your problems

Advisory

Understanding & Analysis

Understand the state of play, the moving parts of your business admin & systems and what's required, the gaps and how to fix them.

Planning

Helping working out how to get from here to there.

Systems Interpretation & Innovation

Understanding what you need and designing appropriate solutions

Risk Assessment & Mitigation

Understanding the risks and ensuring we manage them

Project & Change Management

Managing the change, it's a major issue

Product Selection & Vendor Management

Working through the sales pitch and ensuring you have the right tools for the job and keeping the vendors and suppliers accountable

Consulting

Systems Remediation & Optimisation

Ensuring you get the best out of your system and that it's giving you what you want

Software Implementation

Software builds and roll out including consulting and training for best of breed products we know and trust

Integration & Development

Developing bespoke solutions and making your software talk

Information Delivery & Interpretation 

Some people use words like CIO and CFO, we like to keep things plain and simple. We can own the information supply chain as well as it's delivery, including helping you keep your systems running and produce and interpret the information

Reporting

Ensuring you have complete visibility over your business

Mobility

Gaining efficiency through the application of mobile technology and solutions

Support

Mentoring & Training

Upskilling your team

Software Support

Providing the ongoing support and assistance you need, when you need it and helping you evolve

Bookkeeping & Payroll

Taking care of the day to day nuts and bolts

Real World Solutions